Explore My Work History

Collaborated across internal departments to ensure seamless testing and optimal system functionality.

Conducted data collection and audits, conducted root cause analysis, and devised forward-looking solutions to meet evolving business needs.

Developed comprehensive test plans, scripts, and test cases to meticulously validate systems, document errors, changes, and enhancements, ensuring uninterrupted system performance.

Led the conceptualization and planning of new projects and initiatives, liaising with management to define project scope, objectives, timelines, and resource requirements for successful implementation.

Maintained thorough documentation of existing business processes and formulated training materials and presentations to ensure organizational alignment.

Generated insightful reports and audits by analyzing and summarizing information, subsequently making informed recommendations for process enhancements.

Acted as the operational subject matter expert, contributing to the design, development, testing, documentation, and evaluation of processes, procedures, and systems, driving measurable enhancements and improvements.